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FAQ's

Questions, Comments, Complaint's, or Concerns

Feedback is very important to us, and we would love to hear what you think about our activities, facilities, services, and staff. Many times the public is aware of a situation before we are. Please call us at 618-664-4969 or stop by the office at 630 E. City Rt. 40, or send mail to 

Kingsbury Park District 
P.O. Box 462
Greenville, IL 62246

Why Do I Pay a Fee if I Pay Taxes

The basic philosophy of the Kingsbury Park District is to offer diversified leisure services, including recreational programs and facilities, while ensuring that all citizens have an equal opportunity to take advantage of these services. However, since the demand upon the District is greater than the public's ability through tax dollars to support that demand, and since tax revenues are greatly limited for all types of governmental service, it is necessary to charge fees. These fees supplement other sources of revenue used by the District and are means to continue to provide and expand basic services on an equitable basis.

The Kingsbury Park District residents, via property taxes, make a significant financial contribution to the operation Park District whether they use it r not. The Non-Resident Fair Share concept is intended to apportion an equalizing fee to non-resident participants so they contribute to the overall financing of the Park District on an equitable basis with residents. Throughout this website, the higher fee is the non-resident fair share fee. A resident is defined as anyone living within the geographical boundaries of the Kingsbury Park District.

How Can I find out if I am a Park District Resident or Not?

The simplest way to determine your status is to examine your property tax statement. If you pay taxes to the Kingsbury Park District on the property where you live, you are a Park District Resident. The Park District does not include all of Bond County. In Short the Park District encircles an area just slightly larger than the city of Greenville, and includes property surrounding Governor Bond Lake, as well. You can contact the Park District for more information. 

I'm Interested in a Refund. How do I go about getting one?

Refund request forms can be picked up from the office, located at 630 E. City Rt. 40 In Greenville. All refund requests MUST be accompanied by this form. No refunds will be processed until this form is turned into the office. Please Click here for a copy of this form. The Kingsbury Park District refund policy is as follows: 

Refunds for Individual Activities
A 100% program registration fee refund will be issued only if a refund request form is received no less than three (3) business days prior to the start of the program. An 80% program registration fee refund will be issued only if a refund request form is received prior to the 2nd meeting of the program. There will be no program registration refund given after the second meeting of a program, except as defined under the Medical Refund Request.

Refunds for Team Sports Activities: 

A 50% program registration fee refund will be issued for team sports after the draft (please note the draft day on in the registration section). No refunds will be issued after the first game, except as defined under the Medical Refund Policy. 

Medical Refund Requests: 
A pro-rated program registration fee refund will be issued based upon the number of sessions remaining in the program only if a refund request form is accompanied with a medical document. The request must be received within three (3) business days following the completion of the last scheduled meeting of the program. 

Program Cancellation Refund: 
A 100% registration refund will be issued when the Kingsbury Park District cancels a program for any reason. 

Shelter Refunds: 
Refunds will be issued only if the cancellation is made within ten (10) days of MAKING the reservation, as long as the shelter is reserved more then ten (10) prior to the reservation date. Reservation's taken ten (10) or fewer days prior to the reservation date must be paid at the time the reservation is taken and no refunds will be issued. No substitute dates will be allowed. 

Insurance

The Kingsbury Park District assumes no responsibility for injuries or accidents occurring at programs or activities. It does not carry medical or loss of personal property insurance for program participants. The cost would make program fees prohibitive. Reviewing your own insurance plan to be certain that you and your family have proper coverage is advisable. 

Publishing Errors

Occasionally, there may be an error in days, times, or fees on this website or on printed material. We thank you for your patience and understanding when these situations arise. 

Equal Access

No participant shall, on the basis of race, sex, creed, national origin or disability, be denied equal access to programs, activities, services, or benefits, or be limited in the exercise of any right, privilege, advantage, or opportunity. 

The Kingsbury Park District services, programs and activities are subject to all applicable laws regarding nondiscrimination, including the American with Disabilities Act (ADA). If you or a family member or friend has a disability and are interested in participating in or attending a District program or activity, the District will make reasonable accommodations to facilitate that opportunity. To assist us in making appropriate accommodations, we urge you to contact us in advance of a program participation at (618) 664-4969 and discuss the necessary accommodations.

Code of Conduct

The Kingsbury Park District encourages and promotes the concept of fin for everyone. However, certain rules are necessary to ensure everyone's safety and enjoyment. Participants in all programs and on Park District Grounds are expected to demonstrate age appropriate behavior. 


The Park District basic behavior code insists that participants shall: 

      1. Show respect to each other and Kingsbury Park District staff, including referees, umpires, and coaches.

      2. Refrain from using foul or abusive language. 
      3. Refrain from causing bodily harm to themselves, other participants, and staff. 
      4. Demonstrate respect to equipment and facilities. 
      5. Refrain from participating in unlawful activities. 
      6. Follow all posted regulations within specified Park Facility. 

A caring and positive approach will be utilized regarding the use of any disciplinary methods. Additional or behavior management plans may be developed on the advice of parents, guardians, Park District Staff, or other professionals. The Kingsbury Park District reserves the right to dismiss a participant if the above noted procedures are not followed. Each situation will be evaluated individually and on it's own merit. 

Vandalism

Vandalism comes in many forms, from littering during sports events to more severe cases, such as driving across Park Sports Fields. All of these acts cause higher maintenance costs, repair and clean up time in your Parks. In 2012 alone, over $3,000.00 was spent on picking up littler in the parks. We would like to ask all participants to place all their personal trash in designated receptacles or give careless individuals a hand by picking up their trash for them. Should you see significant acts of vandalism call the Greenville Police Department at (618) 664-2131 or the Bond County Sheriff's Department at (618) 664-2151. For reports concerning Patriot's Park and the Nature Preserve please contact the Park District Office directly at (618) 664-4969.

Scholarships

Persons interested in financial scholarships should contact the Kingsbury Park District. The Park District offers scholarship only to Park District Residents. We also offer payment plans that can be worked out through the office. All scholarships and payment plans are kept private.